How to request a refund

Refund Policy

If your cancellation is accepted, or if you receive a defective or incorrect item, you may be eligible for a refund. Here’s what to expect:

• Refund Methods: Refunds will be issued to the original payment method used.
• Processing Time: Refunds typically take 5-10 business days to process, depending on your bank or payment provider.
• Partial Refunds: In some cases, partial refunds may be provided if the product was partially used or if cancellation occurs after processing has begun.

How to Request a Refund

To request a refund:

1. Go to the "My Orders" section.
2. Select the order or item for which you want a refund.
3. Click the "Request Refund" button.
4. Provide a reason for your refund request.
5. Submit the request for review.

Our customer support team will review your request and get back to you within 1-2 business days.

Need Further Assistance?

If you have questions or need help with your cancellation or refund, please contact our customer support team. We are here to assist you and ensure your experience is smooth and satisfactory.